Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from hannakrantz.com (the “Site”).

1. Information We Collect

When you visit the Site or make a purchase, we collect the following types of personal information:

  • Personal Information: Name, email address, shipping address, and payment details.

  • Device Information: Your IP address, browser type, and how you interact with the Site (via cookies).

  • Order Information: Products purchased, order details, and payment information.

2. How We Use Your Information

We use the personal data we collect to:

  • Process and fulfill your orders.

  • Communicate with you regarding your order.

  • Provide customer support.

  • Send marketing updates (with your consent).

  • Improve and optimize our website.

3. Third-Party Services

We share your information with trusted third-party providers to ensure the smooth operation of our business, such as:

  • Payment processors (Stripe) to handle transactions securely.

  • Shipping providers to deliver your orders.

  • Website hosting and analytics services to improve the performance of the Site.

Each third party adheres to strict privacy regulations, including GDPR, to safeguard your data.

4. Cookies

The Site uses cookies to:

  • Improve user experience by remembering your preferences.

  • Track website performance and gather analytics.

You can control or disable cookies through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal and regulatory obligations.

6. Your Rights (Under GDPR)

As an EU resident, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Request the deletion of your personal data.

  • Withdraw your consent to receive marketing emails.

To exercise any of these rights, please click here to contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please click here to contact us.